Technical Writer
Full-time. Work from anywhere! Flexible working hours
Job description
Brainstorm Force, a product-based software company specializing in WordPress products and SaaS applications, is seeking a talented Technical Writer for Software Documentation to join our team. As a Technical Writer, you will play a crucial role in creating comprehensive and user-friendly documentation for our software products, ensuring that our users have the information they need to utilize our products effectively.
Responsibilities:
Content Creation:
- Create clear, concise, and comprehensive technical documentation for our software products, including user guides, installation guides, API documentation, and release notes.
- Collaborate closely with product managers, developers, and designers to understand complex technical concepts and translate them into easily understandable documentation.
- Conduct in-depth research to gather information about the software features, functionality, and best practices, ensuring accurate and up-to-date documentation.
Documentation Management:
- Maintain and update existing documentation to reflect changes in software functionality, new features, and enhancements.
- Organize and structure documentation in a logical and accessible manner, ensuring that it is easily navigable and searchable for users.
- Implement version control and document management systems to ensure the accuracy and integrity of documentation.
User-Focused Approach:
- Develop a deep understanding of our target users and their needs, ensuring that the documentation addresses their specific requirements.
- Collaborate with the user support team to gather insights from user feedback, identify common pain points, and address them through documentation.
- Continuously improve the user experience by incorporating user feedback and usability best practices into the documentation.
Collaboration and Communication:
- Work closely with cross-functional teams, including developers, designers, product managers, and quality assurance engineers, to gather information and ensure accuracy in the documentation.
- Participate in product meetings and discussions to stay up-to-date with new features, enhancements, and changes in software functionality.
- Communicate complex technical concepts and instructions in a clear and concise manner, catering to both technical and non-technical audiences.
You Must Have:
- Proven experience as a Technical Writer, preferably in the software industry.
- Proficient in WordPress with a deep understanding of its functionalities, and extensive experience in crafting comprehensive documentation for WordPress plugins and themes.
- Keen attention to detail and exceptional writing and editing skills to produce high-quality documentation.
- Excellent research skills to gather information from various sources and ensure accuracy in the documentation.
- Demonstrated knowledge of creating SEO-friendly content to optimize visibility and reach.
- Experience in publishing content using WordPress
- Familiarity with software development processes and technologies to align documentation with industry standards.
- Strong project management abilities to independently handle multiple documentation projects and meet deadlines.
- Excellent communication and collaboration skills to work effectively with cross-functional teams.
- Proficiency in drafting content quickly and efficiently using tools like Google Docs.
- Ability to create quick and relevant images using online tools to enhance documentation.
- Familiarity with Agile methodologies and experience in an Agile development environment is a plus.
Join our team as a Technical Writer for Software Documentation and contribute to the success of our WordPress products and SaaS applications. We offer a dynamic and collaborative work environment where your expertise will make a significant impact. Apply today and be part of our innovative and forward-thinking team! We look forward to working with you!
Who are we?
We are a team of designers, developers, and marketers.
As one of the most successful WordPress product companies globally, we have built an exciting place to work. We’re revolutionizing how people create websites and save money, time, and stress and empower web professionals to make beautiful websites faster than ever.
Our talented team creates products that help web professionals improve and simplify their lives. Our diverse group of individuals from all over the world ( India, US, UK, Philippines, Indonesia, Serbia, Romania, and more) work with a shared passion for product development and creating an outstanding user experience. Join a team of smart, ambitious, driven people who value open communication and processes. 🌍
What do we offer you?
We believe in working closely and bringing the best out in each other. We’re a fun, supportive, and creative group of individuals. We’ll offer you:
- Competitive pay. 💸
- Work from anywhere.
- The opportunity to learn and grow in a fast-growing team.
- We don’t micro-manage. Manage your own time as you see fit 💁
- Flexible work environment – We believe that people work best when they have the freedom to work from wherever they choose. We don’t care where you are so long as you get the work done.
- Fun atmosphere – let your hair down now and then.
- Challenging tasks – Equip yourself by tackling new challenges.
- Limitless ability to grow within the company. Many of our employees have been with us for more than 5 years and continue to grow and learn along with us.
- Learn something new every day – Grow your career with bright possibilities
- Fitness Motivators – Join our #FitSharks cult to be a part of a journey to boost your fitness. 💪
Sounds like a good fit?
Want to apply for this position? Just fill in the form on this page. We look forward to hearing from you!
The hiring process
- Fill up the form on this page
- A couple of quick emails and voice call with HR
- A technical assignment
- Interview with the Hiring Team
- A formal job offer
We look forward to hearing from you! 
