DevOps Engineer (WordPress & Hosting)

About the Role

Brainstorm Force is a product-based software company that builds WordPress products and SaaS applications, while also hosting WordPress production sites for customers. We are looking for a skilled and motivated DevOps Engineer with 2–3 years of experience to help maintain the performance, security, availability, and scalability of our infrastructure.

The ideal candidate will have hands-on experience managing customer hosting environments on cPanel, WordPress/PHP servers running on Nginx and LiteSpeed, and Laravel and Next.js SaaS applications deployed on bare-metal servers and VPS environments. You will also leverage AI tools like Claude in your day-to-day work to troubleshoot issues, build automation, and document solutions more efficiently, while ensuring that every production change is reliable, secure, and well-tested.

What you’ll be doing:

WordPress/PHP servers:

• Run and tune Nginx + PHP-FPM and LiteSpeed/OpenLiteSpeed stacks with MySQL/MariaDB and Redis.
• Fix slow sites, 5xx errors, memory exhaustion and database bottlenecks.

SaaS infrastructure:

• Deploy and maintain Laravel (queues, Horizon/Supervisor, schedulers) and Next.js (Node/PM2) apps on bare metal and VPS.
• Run zero-downtime deployments with clear rollback plans.

Customer hosting (cPanel/WHM):

• Maintain the servers that host our customers’ production WordPress sites.
• Handle account setup and migrations, PHP version management, resource limits, malware cleanup and email deliverability.
• Diagnose and fix server-level issues on customer sites.

Edge and networking:

• Own DNS, Cloudflare (WAF, caching rules, SSL modes), CDN setup and load balancing across our services.
• Improve performance through CDN and caching (Cloudflare, server-side caching, Redis object cache).

Cloud services and reliability:

• Manage AWS S3 storage, SES email sending and IAM access, following least-privilege practices.
• Run monitoring, alerting, backups with tested restores, patching, SSH hardening, firewalls and SSL/TLS certificates.
• Respond to incidents and write clear root-cause reports.
• Document infrastructure and fixes so the team can work from shared runbooks, and work with development teams to scale applications and improve performance.

AI-assisted operations:

• Use Claude to troubleshoot, write scripts and Ansible playbooks, review configs and keep runbooks current.
• Automate routine tasks with shell scripting, Ansible and other tools.
• Check AI output before running it, and never share customer data or credentials with it.

You must have these skills:​

• 2–3 years working on Linux production servers over SSH.
• Hosted and maintained WordPress/PHP sites at server level: reading logs, fixing 500/502 errors, slow sites, PHP and memory issues.
• Working knowledge of DNS, Cloudflare/CDN, SSL, and the basics of how load balancing works.
• MySQL/MariaDB basics: backups, restores, finding slow queries.
• Redis working knowledge: installing and securing it (no public exposure, password/ACL), WordPress object caching, Laravel cache/queue/session use, and basic memory and eviction settings.
• Working knowledge of core AWS services:
  • S3: buckets, access policies, storing backups and assets, lifecycle rules
  • SES: domain verification, SPF/DKIM/DMARC, handling bounces and complaints, leaving the sandbox
  • IAM: users vs. roles, least-privilege policies, access keys and why to avoid long-lived ones
• Uses Claude or similar AI tools in daily technical work, and checks the output before running it.

Good-to-Have skills:

• cPanel/WHM server administration or shared-hosting infrastructure experience
• LiteSpeed/OpenLiteSpeed, PHP-FPM tuning
• Deploying Laravel or Node.js/Next.js apps; PM2/Supervisor
• Load balancer setup (Nginx, HAProxy, cloud LB)
• AWS CloudFront and other AWS services (EC2, Route 53, CloudWatch)
• Bash scripting, Ansible, Docker, CI/CD

Who are we?

We are a team of designers, developers, and marketers.

As one of the most successful WordPress product companies globally, we have built an exciting place to work. We’re revolutionizing how people create websites and save money, time, and stress and empower web professionals to make beautiful websites faster than ever.

Our talented team creates products that help web professionals improve and simplify their lives. Our diverse group of individuals from all over the world ( India, US, UK, Philippines, Indonesia, Serbia, Romania, and more) work with a shared passion for product development and creating an outstanding user experience. Join a team of smart, ambitious, driven people who value open communication and processes.

What do we offer you?

We believe in working closely and bringing the best out in each other. We’re a fun, supportive, and creative group of individuals. We’ll offer you:

• Competitive pay 💰
• Work from anywhere.
• The opportunity to learn and grow in a fast-growing team.
• We don’t micro-manage. Manage your own time as you see fit 💁
• Flexible work environment – We believe that people work best when they have the freedom to work from wherever they choose. We don’t care where you are so long as you get the work done.
• Fun atmosphere – let your hair down now and then.
• Challenging tasks – Equip yourself by tackling new challenges.
• Limitless ability to grow within the company. Many of our employees have been with us for more than 5 years and continue to grow and learn along with us.
• Learn something new every day – Grow your career with bright possibilities
• Fitness Motivators – Join our #FitSharks cult to be a part of a journey to boost your fitness. 💪

Sounds like a good fit?

Want to apply for this position? Just fill in the form on this page. We look forward to hearing from you!

The hiring process

1. Fill up the form on this page
2. A couple of quick emails and voice call with HR
3. A technical assignment 
4. Interview with the Hiring Team
5. A formal job offer

We look forward to hearing from you! ✍️